You might wonder what skills and qualifications are required in order for your application to be taken into consideration for a Service Desk job. The job description is usually standard and contains some basic...
Sometimes people can’t tell the difference between a Call Center and a Service Desk. This is because both work with phones and provide help to their customers. Although there are a lot of other...
As you may already know, the Service Desk provides technical support for their clients, also known as “users”. The Service Desk agents use a lot of helpful tools while assisting the users with their...
